RPA – Robotic Process Automation

RPA – Robotic Process Automation

Meet Ike, our Xpertek Contact RPA mascot

Our clients all have their own RPA mascots, with names like Betsy, Chappie, Bert and Ralph, we would love to tell you how they have transformed our clients working environments and how we can do the same for you.

Everyone is talking about going digital, digital transformation and the digital journey but where do you start? The introduction of RPA (Robotic Process Automation) is a great starting point if you are looking for increased efficiency, accuracy and a quick return on investment.

Robotic Process Automation is the technology that allows computer software, or a “robot” to mimic the actions of a human interacting with digital systems to execute a business process. An RPA software robot never sleeps, makes zero mistakes and is as quick as lightning.

Benefits of RPA

Business Productivity

RPA processes with unrivalled speed and accuracy. Frees up resources for more value-added tasks and relieves them from the rising pressures of work.

Customer Experience

Improve customer experience across the front and back office operations. Once instructed, RPA robots execute reliably thereby ensuring a consistent customer experience.

Improved Quality

Robots never get tired and don’t make mistakes. They improve the quality of work produced.

Reliability and Scalability

24/7 processing ability, all year round. Additional bots can be added according to work flux and seasonality

Easy to use

Faster automation design and deployment


Defence grade security and audit trail essential for compliance.

Xpertek Contact’s team of highly skilled RPA experts can help you to implement RPA within your organisation.

We offer a range of RPA platform options, from a fully hosted Software as a Service (SaaS) platform to on site Enterprise solutions, ensuring that the benefits of RPA are accessible by any business, small, medium or large.

We have two RPA solution providers that we have partnered with:

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