Xpertek Contact’s consulting division offers comprehensive User Experience consulting services to our client base. Our team has over 25 years’ experience with designing, implementing and measuring customer experience solutions.
We help our clients to define their User Experience, whether it be for Customer Service, Location Based Engagements or Traditional Face-2-Face engagements. We then guide our clients and manage the process to successfully execute the strategy. This is achieved through our consulting framework that includes: